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Rental Car Information

New Zealand Rental Car Information

KiwiCombo offers all customers a selection of high quality, late model, low mileage rental cars from Thrifty Car Rentals. Thrifty have on-site airport locations and central city depots for convenient pick up and drop off and vehicles that ensure comfortable, safe touring every day along the way.

New Zealand car rental is more than just getting from A to B, it's about ensuring you enjoy each day's journey as much as each destination.

Included in your rental car hire

  • A late model, low mileage Thrifty rental car of your choice, for the number of days you purchase.
  • Unlimited kilometres
  • Standard vehicle insurance including third party and public liability.
    In the event of damage to the vehicle, the hirer is responsible for the insurance excess of $2990 ($3450 for specialty vehicles FWAR-XVAR), known as the Accident Damage Excess (ADE) - see below for more insurance details.
  • 24 hour Automobile Association (AA) emergency roadside assistance & breakdown service
  • Goods & Services tax (GST) of 15%
  • New Zealand map & local visitor guides

Not included in your rental car hire

  • Premium Location Surcharge - Airport/ferry collection fee of NZ$51.75. This applies to car hires commencing at an airport or ferry terminal and payable upon pick up
  • Fuel (see note below)
  • Baby seats, ski racks & chains, GPS navigation units. These are available for hire (see below)
  • Security Deposit: Thrifty will collect a NZ$250 deposit on pick up of the vehicle to cover additional charges such as AER and sundry items. Thrifty accepts Visa, Mastercard, American Express and Diners Club cards. All credit card transactions incur a 2% + GST surcharge.  Cash bonds are not accepted.

Additional Car Rental Equipment

Ski racks

NZ$13.80/day (1-5 days), NZ$69/5+ days

Snow Chains

NZ$13.80/day (1-5 days), NZ$69/5+ days

Vehicle Chains in Queenstown Lakes District Area
Please note that between May and November vehicles are legally required to carry chains.

Baby capsules

(0-6 months); child seat (6 months-3.5 years);booster seat (3.5years +)
NZ$41.40 per rental sector

GPS

NZ$11.50/day, NZ$69.00/week,  (a non-reducible excess of NZ$500 applies in the event of any damage, loss or theft)

Vehicle Collection & Drop Off

It is normally expected that clients will make their own way to the Thrifty depot to collect or return their vehicle. Free vehicle delivery can be arranged within a 10km radius of your selected Thrifty outlet location, but this service must be prebooked and is only available between 9am and 3.30pm Monday - Friday (excluding public holidays).

New Zealand Car Rental - Additional Information

The following conditions apply to all vehicle hires with KiwiCombo and Thrifty Car Rentals:

Insurance -

Standard vehicle insurance is included and mandatory and includes third party and public liability. In the event of damage to the vehicle, the hirer is responsible for the insurance excess of $2990 ($3450 for specialty vehicles FWAR-XVAR), known as the Accident Damage Excess (ADE).

Optional Reduced Risk Cover. This can be purchased directly from Thrifty when you pick up your vehicle. Reduced Risk Cover is $28.75/day or $143.75/week. Payment of the Reduced Risk Cover reduces the excess (ADE) to $276 for cars or to $345 for 4WD vehicles.

Premium Inclusive Option. If you wish to reduce your insurance excess to zero, please let us know and we will quote accordingly.  This option includes Premium Location Surcharge and zero Accident Damage Excess (ADE)

Driver Qualifications -  All drivers must be 21 years of age or over, with a current full drivers licence, in English, that has been held for at least one year, valid for the period of the rental. Probationary licences are not acceptable nor are photocopies. Current International licences are acceptable when accompanied by a licence of origin. For identification purposes, a credit card is also required. Photocopies are not acceptable.

Drivers 21-24 years of age incur a surcharge of NZ$17.25 per day, payable direct upon pick up

There is an extra driver fee of NZ$11.50 per driver, per rental sector, payable direct upon pick up

Vehicle Substitution - We will always do our best to provide you with your preferred car, though we do reserve the right to substitute for another similar vehicle of equivalent or better specification.

Age of Vehicles - The average age of the rental cars is 12 months.

Smoking Policy - Thrifty New Zealand has a non-smoking policy for all vehicles.

Inter Island Hires - Inter Island hires are available for clients who wish to travel through both islands of New Zealand. Cars are not transported on the inter island ferries. Instead, they are returned to our depots in Picton or Wellington and a fresh vehicle is provided when clients disembark the ferry on the other side.  We can prebook ferry tickets.

One Way Fee - NZ$57.50 may apply for each rental sector less than 5 days, payable direct upon pick up

Fuel - Your vehicle is rented with a full tank of petrol at the start of your hire. You need to return the vehicle with a full tank, otherwise a refueling charge applies.

Restricted Roads - Some restrictions apply to unsealed and outback roads and to some alpine regions during the winter. In addition, rental vehicles are not allowed to be driven on the following roads: Skippers Canyon Road, Queenstown; 90 Mile Beach, Northland; Tasman Valley Road, Mount Cook National Park.

Thrifty Travel App - Thrifty's new mobile app contains useful information to make your New Zealand driving experience easier.  Features include: "What's different about driving in NZ" road safety video (in English, Chinese, German and French), real-time road alerts, maps detailing information centres, fuel stations, public toilets, supermarkets, rubbish & recycling bins, police stations and hospitals, AA Roadside Assistance contact number.

A complete copy of terms and conditions is contained in the Thrifty Car Rentals Agreement.